Privacy Policy

Last updated: October 7, 2024

We respect your privacy and want you to feel comfortable while using our services. Below, you’ll find the key information on how we process your personal data and use cookies on our Store. This policy is compliant with the General Data Protection Regulation (GDPR).

If you plan to create a User Account and use our services, you will be asked to provide your personal data. We process your data for the purposes related to the operation of the store and fulfillment of orders.

Data Controller

The controller of your personal data is UNTAMED Sp. z o.o., located at Azalii 10 street, 45-940 Opole, Poland, registered in the National Court Register under number 0000823349, VAT ID: 9910532052. You can contact us by:

  • Mail: Azalii 10 street, 45-940 Opole, Poland

  • Email: shop[@]untamedbrand.com

This Privacy Policy describes how Untamed Brand ("we," "our," or "the Site") collects, uses, and discloses your personal data when you visit or make a purchase from www.untamedbrand.com ("the Site") or otherwise interact with us regarding our services ("Services").

Please read this Privacy Policy carefully.

Purposes and Legal Basis for Processing

Depending on what you choose to do, your data may be processed for:

  • Fulfilling your orders

  • Direct marketing (excluding newsletters)

  • Sending newsletters

Legal grounds for processing:

  • Your consent (Article 6(1)(a) GDPR)

  • The contract between us or actions taken at your request before entering into a contract (Article 6(1)(b) GDPR)

  • Our legal obligations, e.g., accounting (Article 6(1)(c) GDPR)

  • Our legitimate interest, including:

    • Internal communication (Article 6(1)(f) GDPR)

    • Marketing (Article 6(1)(f) GDPR)

    • Analytics and statistics (Article 6(1)(f) GDPR)

    • Customer satisfaction surveys (Article 6(1)(f) GDPR)

    • Establishing, pursuing, or defending legal claims (Article 6(1)(f) GDPR)

Providing data is voluntary, but may be necessary to:

  • Register in the Store

  • Use Store services

  • Place orders

  • Receive promotional or special offers

Personal Information We Collect

We collect the following types of personal information:

1. Information You Provide Directly:

  • Contact information (name, address, phone number, email)

  • Order information (billing/shipping addresses, payment confirmation)

  • Account info (username, password, security questions)

  • Customer support communications

Some features may require you to submit specific information. You may choose not to provide it, but that may limit your access to certain features.

2. Automatically Collected Data ("Usage Data"):

  • Device type and browser info

  • IP address

  • Pages visited, time spent, click data

  • Cookies, pixels, and similar technologies

3. Third-Party Data Sources:

  • Shopify (our Store platform)

  • Payment processors

  • Marketing and analytics providers

  • Customer service platforms

Use of Personal Information

  • Order Fulfillment & Services – processing payments, shipping, returns, account management

  • Marketing – newsletters, offers, tailored ads (based on legitimate interest under GDPR Article 6(1)(f))

  • Security – fraud detection, account protection

  • Customer Service & Improvements – communication, optimization, and relationship management

Cookies

We use cookies to enhance your experience. Full cookie details are available at: https://www.shopify.com/legal/cookies

Cookies help with:

  • Remembering preferences

  • Site analytics

  • Personalizing content and ads

You can manage cookie settings in your browser. Blocking cookies may affect site functionality.

Sharing Your Personal Data

We may share your data with:

  • Service providers (e.g., hosting, IT, payment, shipping, analytics)

  • Marketing and business partners

  • Affiliates

  • Legal authorities (if required)

  • In connection with business transfers (e.g., mergers)

We do not sell or share your sensitive data without your consent.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from users under 16. If you believe your child provided personal data, please contact us.

Data Security and Retention

We apply appropriate technical and organizational safeguards. However, no method is 100% secure.

We retain data as long as necessary for contract performance, legal compliance, and dispute resolution.

Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request deletion

  • Request correction

  • Data portability

  • Withdraw consent

  • Restrict or object to processing

  • Manage communication preferences

To exercise your rights, contact us:

  • Mail: ul. Azalii 10, 45-940 Opole, Poland

  • Email: shop[@]untamedbrand.com

We may require verification of your identity before processing your request.

International Users

We may transfer and process your data outside your home country. For transfers outside the EEA/UK, we rely on mechanisms such as Standard Contractual Clauses or adequacy decisions.

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on the Site with a new "Last Updated" date.

Contact

For privacy-related questions or to exercise your rights, contact us at:

  • Mail: Azalii 10 street, 45-940 Opole, Poland

  • Email: shop[@]untamedbrand.com

We act as the data controller unless otherwise stated.